isklad: Clients can manage their e-shops

Rapidly growing e-shops that aim to keep a healthy profit margin have to start automating their processes at some point, running everything as efficiently as possible. From stocking to completing orders, sending confirmations to clients and managing exchanges and returns. Martin Mitošinka used to run an e-shop himself, so it was easy for him to relate to the needs of his current clients – e-shop owners. The main goal behind coming up with his own software-based solution for stocking and logistics was to make his shop more efficient and automate its operations. “At one point, I realized that it would be a shame if this system could not be used by other e-shops, and so I began transforming my business from the ground up”, says the founder of isklad, looking back on the company’s early days.

Development and perspective

The transformation of the e-shop into a logistics center started in 2015. At that point, the software had already been revamped several times. One year later, isklad began providing its services to e-shops for the first time. „Our start was really quick. I took two of my most competent employees from the e-shop into the main team and hired two very talented programmers. In our warehouse, we had to regularly help out our two stock-keepers because demand was so huge“, says Martin Mitošinka. Within the first month of the website being up and running, isklad took on its first important client from Germany. A few weeks later, orders grew from the dozens to hundreds, sometimes even thousands – with clients from four different countries! “The goal was to keep our expenses to a minimum, so that as few people as possible could pack as many orders as possible – in as little time as possible. And we managed to do that – by constantly updating our application, which the stock-keeper downloads on their phone and which navigates them by voice and visuals through all tasks”, says the CEO.

Since then, isklad has completed and shipped over 1.5 million orders. Each day, some 20 stock-keepers work in the company’s warehouse. isklad serves 95 e-shops and exports orders internationally. Within the EU, the company is able to ship orders within one to two business days to a number of countries, thanks to its courier partners, with prices comparable to those of local providers. Rates are kept low thanks to the company’s own transport lines, which take orders to their destination countries daily, where they are then shipped to the client via local courier services.

According to Mitošinka, one of the big advantages of isklad is that it unites a number of e-shops in one logistics system, enabling the company to negotiate competitive conditions with suppliers. The result: Services that not only automate the operations of e-shops but also help lower expenses. “A company that manages to integrate as many e-shops as possible, regardless of their size, becomes a meaningful player in the providing of fulfillment and logistics. Our software will play a key role, because it allows clients to steer their e-shops with nearly no interference on our part”, says Mitošinka.